Privacy Policy

Last Updated: January 2026

Welcome to bduu. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how bduu collects, uses, discloses, and safeguards your information when you visit our website https://bduu.ws and use our online casino and sports betting services.

By accessing or using our platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately. This policy applies to all users of bduu, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

1. Information We Collect

To provide a safe, personalised, and compliant gaming experience, bduu collects several categories of personal information from you when you register an account, make deposits or withdrawals, or interact with our services. The information we may collect includes:

• Identity information: full name, date of birth, gender, and national identification details required for age and identity verification (21+ policy strictly enforced).
• Contact information: email address, phone number, and residential address (city/district level, e.g. Dhaka, Chittagong, Sylhet).
• Financial information: mobile wallet references (bKash, Nagad, Rocket, Upay), transaction records, deposit and withdrawal history. We do not store full card numbers on our servers.
• Technical data: IP address, browser type, device identifiers, operating system, and session logs collected automatically when you visit bduu.ws.
• Gameplay data: betting history, game preferences, session duration, and responsible gaming interactions such as deposit limit settings or self-exclusion requests.

2. How We Use Your Information

bduu uses the information we collect strictly for legitimate operational and compliance purposes. We do not sell your personal data to third parties. The primary purposes for which we process your data are set out below.

Account and Service Delivery

Your information is necessary to create and maintain your bduu account, verify your identity and age, process your bets and gaming sessions, and manage your financial transactions. This includes:

• Processing deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or other supported Bangladeshi payment methods.
• Authenticating your login and protecting your account from unauthorised access.
• Fulfilling withdrawal requests in BDT to your registered mobile wallet or bank account.
• Sending you important service notifications such as transaction confirmations and security alerts.

Compliance and Responsible Gaming

We are required to verify user identities and monitor activity to meet anti-fraud and responsible gaming obligations. This means we may use your data to:

• Enforce our 21+ age restriction and block underage access at registration and ongoing account review stages.
• Detect, investigate, and prevent fraudulent transactions, money laundering, or other prohibited activities.
• Honour self-exclusion requests and deposit limit settings made under our Responsible Gaming programme.

3. Cookies and Tracking Technologies

bduu uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site performance. The categories of cookies we use are:

• Essential cookies: required for core site functionality such as session management and secure login.
• Preference cookies: store your language, currency display (BDT ৳), and other personalisation settings.
• Analytics cookies: help us understand how users navigate bduu so we can improve usability and content.
• Security cookies: detect irregular activity and protect against fraudulent sign-in attempts on your account.

4. How We Share Your Information

bduu does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share limited data with carefully selected service providers who assist in operating our platform, including payment processors (bKash, Nagad, Rocket), identity verification services, fraud prevention tools, and analytics providers. All such third parties are contractually bound to handle your data securely and only for the purposes we specify.

We may also disclose personal information when required to do so by applicable law, court order, or government authority, or when we believe disclosure is necessary to protect the safety and security of our users and platform.

5. Data Security

bduu employs industry-standard security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Secure storage of sensitive financial references with restricted internal access controls.
• Regular security audits and vulnerability testing to identify and remediate potential risks.
• Staff training and access-based role controls to ensure only authorised personnel can access sensitive user records.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Account information is generally retained for the duration of your account's active status and for a reasonable period thereafter to resolve disputes, enforce agreements, or comply with applicable regulations.

When your personal data is no longer required, we will securely delete or anonymise it in accordance with our data disposal procedures. You may request earlier deletion of your account data by contacting our support team, subject to our legal retention obligations.

7. Your Rights

As a bduu user, you have several rights concerning the personal data we hold about you. We are committed to honouring these rights promptly and transparently. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of access: request a copy of the personal data we hold about you.
• Right of rectification: request correction of any inaccurate or incomplete data.
• Right of erasure: request deletion of your personal data where it is no longer needed for the original purpose, subject to legal retention obligations.
• Right to object: object to the processing of your data for certain purposes, including direct marketing communications.

8. Children and Minors

bduu strictly enforces a minimum age requirement of 21 years for all account registrations and gameplay. Our platform is not directed at, designed for, or intended to be used by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that information from our records. If you believe a minor has accessed bduu, please contact us immediately at [email protected].

9. Changes to This Privacy Policy

bduu reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for any other legitimate operational reason. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of bduu following the posting of any changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bduu handles your personal data, our support team is ready to assist you. Please reach out to us via email — we aim to respond to all privacy-related enquiries within 5 business days.

Support email: [email protected] (plain text — not a clickable link). Our team operates in Bangladesh Standard Time (BST, UTC+6) and is available 7 days a week to address your data privacy enquiries.